Shipping policy
AMANDANA Skin Rituals ships orders through our fulfilment network to customers across Europe, the United Kingdom and the United States.
Product availability may vary by destination. If a product is not available for delivery to your country, this will be reflected at checkout.
Shipping rates
Europe & United Kingdom
Standard Shipping — €5.95
Free shipping on orders of €69 or more
Estimated transit time: 5–9 business days
United States
Standard Shipping — $5.95
Free shipping on orders of $69 or more
Estimated transit time: 2–5 business days
The applicable shipping rate and available delivery options are always shown at checkout before payment.
For orders containing products fulfilled separately, shipping options or charges may vary. The final shipping cost shown at checkout will always apply.
Order processing
Orders are typically processed within 2 business days after payment confirmation and before shipment.
Processing time is separate from the estimated transit time stated above.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.
Delivery times
Delivery estimates are provided as guidance and are not guaranteed.
Delivery may occasionally take longer due to carrier delays, public holidays, high order volumes, customs procedures, local delivery conditions or circumstances outside our control.
Shipping address
Please ensure that your shipping address is complete and correct before placing your order.
AMANDANA Skin Rituals is not responsible for delays, failed deliveries or additional costs caused by incorrect, incomplete or outdated address information provided by the customer.
If a parcel is returned to sender because of an incorrect address, an unsuccessful delivery attempt or failure to collect the parcel, additional shipping costs may apply if the order is resent.
Taxes, duties and customs
For orders shipped within the European Union, applicable taxes are handled according to the information displayed at checkout.
Orders delivered outside the European Union, including the United Kingdom where applicable, may be subject to customs duties, import taxes or other local charges. These charges are the responsibility of the recipient unless otherwise stated at checkout.
Lost, delayed or damaged parcels
If your order appears to be significantly delayed, lost or damaged during transit, please contact us at hello@amandana.com with your order number so we can review the situation with our fulfilment or delivery partner.
Contact
If you have any questions about your order or delivery, please contact us at: