Shipping policy
Shipping Policy
AMANDANA Skin Rituals currently ships orders through our fulfilment partner.
Shipping destinations
We currently ship to selected countries within the European Union and, where available, the United Kingdom mainland.
Shipping availability, delivery options and shipping costs are shown at checkout and may vary depending on the destination country.
Shipping rates and delivery options
Available shipping methods, estimated delivery times and shipping costs are calculated at checkout before you place your order.
Depending on your location, you may see Standard and/or Express delivery options.
Order processing
Orders are processed after payment confirmation.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information where available.
Delivery times
Estimated delivery times are provided as guidance only and are not guaranteed.
Delivery times may vary due to carrier delays, high order volumes, holidays, customs procedures, local delivery issues, incorrect address information or other circumstances outside our control.
Shipping address
Please make sure your shipping address is complete and correct before placing your order.
AMANDANA Skin Rituals is not responsible for delays, failed deliveries or additional costs caused by incorrect, incomplete or outdated address information provided by the customer.
If a parcel is returned to sender due to an incorrect address, failed delivery attempt or failure to collect the parcel, additional shipping costs may apply if the order is resent.
Taxes, duties and customs
For orders shipped within the European Union, applicable taxes are calculated according to the checkout settings.
For orders shipped outside the European Union, additional customs duties, import taxes or fees may apply depending on the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
Lost, delayed or damaged parcels
If your order appears to be delayed, lost or damaged in transit, please contact us at hello@amandana.com with your order number so we can review the situation with our fulfilment or delivery partner.
Contact
If you have any questions about your order or delivery, please contact us at: