Terms of service
Terms of Service
Overview
This website is operated by AMANDANA Skin Rituals. Throughout the site, the terms “we”, “us” and “our” refer to AMANDANA Skin Rituals.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions and policies referenced here or available by hyperlink.
If you do not agree to these Terms of Service, you should not use our website or purchase products from us.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
Online store terms
By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us consent to allow any of your minor dependents to use this site.
You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction when using our website.
You must not transmit any viruses, malware or any code of a destructive nature.
Products and product information
We make every effort to display our products, product descriptions, images, prices and availability as accurately as possible.
However, we cannot guarantee that your device’s display of colors, packaging, textures or product appearance will be fully accurate.
AMANDANA Skin Rituals products are cosmetic and skincare products. They are not intended to diagnose, treat, cure or prevent any disease or medical condition.
Product results may vary depending on individual skin type, routine, use and other factors.
If you have sensitive skin, allergies or specific skin concerns, please review the ingredient information carefully and consult a qualified professional before use.
Orders and acceptance
When you place an order on our website, you agree that all information you provide is accurate, complete and up to date.
After placing an order, you may receive an order confirmation email. This confirmation does not mean that your order has been accepted if there is an error, issue with payment, stock availability or suspected misuse.
We reserve the right to refuse, cancel or limit any order where necessary, including in cases of suspected fraud, incorrect pricing, unavailable products, payment issues or violation of these Terms of Service.
Prices and payment
All prices are displayed in the currency shown at checkout and may include or exclude taxes depending on your location and the applicable settings at checkout.
We reserve the right to change prices at any time without prior notice.
Payment must be completed through the payment methods available at checkout.
Shipping and delivery
Shipping options, delivery estimates and costs are shown at checkout where available.
Delivery times are estimates only and may vary due to courier delays, customs processes, local holidays, incorrect address information or circumstances outside our control.
Please ensure that your shipping address is complete and accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Returns, refunds and right of withdrawal
Returns, refunds and cancellations are governed by our Return and Refund Policy.
If you are a consumer located in the EU or UK, you may have a legal right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.
For hygiene and safety reasons, sealed skincare and cosmetic products can only be returned if they are unused, unopened, undamaged and in their original packaging, with the protective seal intact.
Once a skincare or cosmetic product has been opened, unsealed, used or tested after delivery, it cannot be returned unless the product is faulty, damaged or incorrect.
Nothing in these Terms of Service affects your statutory consumer rights.
Accuracy of billing and account information
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store.
You agree to promptly update your account, email address, billing address, shipping address and payment details so that we can complete your transactions and contact you if needed.
Third-party services
Certain services, tools or links available through our website may be provided by third parties.
We are not responsible for third-party websites, services, payment providers, shipping providers or platforms that we do not own or control.
Your use of third-party services may be subject to the terms and policies of those third parties.
Intellectual property
All content on this website, including text, images, graphics, product names, logos, branding, design elements, photography and other materials, is owned by or licensed to AMANDANA Skin Rituals.
You may not copy, reproduce, distribute, modify, publish, sell or exploit any part of our website, brand assets or content without our prior written permission.
User comments and feedback
If you send us comments, reviews, feedback, suggestions, images or other submissions, you agree that we may use them to improve our products, services and customer experience.
You must not submit unlawful, abusive, misleading, offensive, defamatory or harmful content.
We reserve the right to remove or refuse content that we consider inappropriate or in violation of these Terms of Service.
Prohibited uses
You may not use our website or products:
for any unlawful purpose;
to violate any applicable laws or regulations;
to infringe upon our intellectual property rights or the rights of others;
to submit false or misleading information;
to upload or transmit viruses, malware or harmful code;
to collect or track personal information of others;
to spam, phish, crawl, scrape or interfere with the security of our website;
or for any obscene, abusive, discriminatory or otherwise harmful purpose.
We reserve the right to terminate or restrict your access to our website if you violate these prohibited uses.
Limitation of liability
To the maximum extent permitted by applicable law, AMANDANA Skin Rituals shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our website or products.
Nothing in these Terms of Service excludes or limits liability where it would be unlawful to do so, including liability for defective products, fraud, intentional misconduct or statutory consumer rights that cannot be excluded.
Indemnification
You agree to indemnify and hold harmless AMANDANA Skin Rituals from any claim or demand arising out of your breach of these Terms of Service, your misuse of our website or your violation of any law or third-party rights.
Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
Errors, inaccuracies and omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times or availability.
We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.
Changes to these Terms of Service
We reserve the right to update, change or replace any part of these Terms of Service by posting updates on our website.
It is your responsibility to check this page periodically for changes. Your continued use of our website after any changes are posted means that you accept those changes.
Governing law
These Terms of Service and any separate agreements through which we provide products or services to you shall be governed by the laws of the Netherlands, without affecting any mandatory consumer protection rights that apply in your country or region of residence.
Dispute resolution
If you have a concern or complaint, please contact us first so we can try to resolve the matter directly.
The European Online Dispute Resolution platform was discontinued in 2025. Consumers may still seek assistance through applicable national or European consumer redress bodies where available.
Contact information
Questions about these Terms of Service should be sent to us at:
AMANDANA Skin Rituals
amandana.com